Terms and Conditions
Privacy Policy

Privacy Policy

WisdomPropfect Co.,Ltd. (“the Company” or “we”) places great importance on safeguarding the privacy and security of personal data of users (“you”) on the website, including related websites, features, technologies, and products associated with DooBaan Company Limited. Therefore, the Company has established this Privacy Policy to inform you about how we collect, use, or disclose your personal data, as well as your rights related to personal data, in compliance with data protection laws (“Data Protection Laws”).”

Collection of Personal Data

We will collect personal data directly from you through the following channels:

Registering for additional information about our services or products through the Company’s website.
Participating in various surveys.
Engaging in Company events or other Company activities.
Contacting us through phone, email, or other communication channels of the Company.
Additionally, we may collect personal data accessible to us from other sources, such as social media, government agencies, and other external sources.

Types of Personal Data Collected

Visitors can access publicly available content on our website. However, some features and services may require registration. Users can register (“”sign up””) on the website, and you can enhance access to other services based on the conditions set by us. The personal data we collect from you may include, but is not limited to, the following:

  • Identity information, such as name, surname, date of birth, national identification number/passport number.
  • Contact information, such as address, phone number, email.
  • Account information, such as user account, password, usage history, identity verification documents, e.g., photocopy of ID card or passport.
  • Transaction and financial information, such as purchase history, credit card details, bank account.
  • Other information, such as images, motion pictures, information displayed on documents provided to us, and any other data considered personal data under the law.
  • Protection of Personal Data

We may collect information related to work performance, contract performance history, employment information, and data for management purposes concerning your occupational health and safety, and workplace environment.

  • Information about your participation in activities, such as past activity history, may also be collected.
  • In cases where you use our Wi-Fi services, registration may be required to access the service. Personal data collected for providing Wi-Fi services to you may include, but is not limited to, name, surname, phone number, email, and usage history.
  • Sensitive Data

We may collect, use, or disclose personal data when we have received your explicit consent unless permitted by law. This includes sensitive data such as health information, biometric data, religious beliefs, philosophy, ethnicity, nationality.

We will not collect, use, or disclose personal data unless we have received your explicit consent, except as permitted by law. This includes health information, religious beliefs, biometric data, such as facial images, iris images, and fingerprint images, as well as other data that may affect your personal data in accordance with the regulations of the Data Protection Commission.

Automatically Collected Data

Technical data, including but not limited to IP Address, Cookie ID, website usage history (Activity Log), and information about your visits, the list of globally unique resource identifiers connecting to our platform through the platform and from our platform (including date and time), products you are viewing or looking for, page response times, and information about your use of our platform.
We collect this information when you visit our website. Our servers automatically record data sent by your browser. Automatically collected data is used to identify potential violations and generate statistical data about the use of our website. This statistical data will not be collected in a way that could identify any individual user of the system.

Young Users

If you are under 20 years of age or have legal limitations on the collection, use, or disclosure of your personal information, we may need your parents or legal guardians to provide consent. If we become aware of the collection of personal information from individuals under the age of 20 without the consent of parents or legal guardians, we will promptly delete that data from our servers.
Use and Processing of Personal Data Collected
We will collect, use, or disclose your personal information as requested and/or agreed upon by you for the following purposes:

  1. To confirm or verify your identity when you access our platform.
  2. For internal organizational management and administration.
  3. To process your requests and consider approvals related to our products and/or services, including product delivery.
  4. To prevent and investigate fraud and security breaches in various activities that may be illegal and in violation of our terms and conditions of use.
  5. For management, development, customization, assessment, research, and improvement of the content of our services, marketing, newsletters, and promotions.
  6. To provide content procurement services, including related services and assistance to you when using the platform.
  7. To track or record your usage on our platform.
  8. For marketing and sales promotions, post-sales services, updates on platform features, news, and for your benefit.
  9. To collect feedback for research, assessment, development, and improvement of efficient and responsive platform services, features, and technology to better meet user needs, such as testing, research, statistics preparation.
  10. For service providers to contact you via email or phone to address issues and invoicing.
  11. To post or publicize your satisfaction with our products and services.
  12. To comply with our policy terms and conditions.
  13. To comply with laws and regulations of various authorities, such as the Personal Data Protection Act, Computer Crime Act, Cybersecurity Act, and other laws and regulations that we must comply with.
  14. To perform contractual obligations where you are a party or for pre-contractual operations such as contract checking, contract management, and related documents, payment of goods and services, contract checking and evaluation, work performance under the contract or related documents.

Please note that we retain the right to use your personal data that we collected before the effective date of data protection laws without requiring your consent again. However, if you do not wish us to take any further action with your personal data, you may notify us at any time to withdraw your consent.

Service Providers

We may disclose some of your personal data to our service providers as necessary to carry out various activities, such as payment, marketing, product development, or services. Our service providers are not authorized to use or disclose the information except as necessary to provide services on our behalf. Information on the collection of payment data by our service providers and how they use this data is governed by the privacy policy of the service provider. For additional information about the collection of payment information by our service providers and how they use this information, please review the privacy policy of the respective service provider.

Business Partners

We may disclose certain information to business partners to facilitate communication and coordination in providing product or service information as necessary for the readiness and availability of products or services.

Business Transfer

We may disclose information, including your personal data, for purposes of restructuring our organization, mergers, or selling our business, or transferring other assets. Companies that receive the transferred information or seek to acquire such rights from us will be required to handle your data in accordance with this privacy policy, including data protection laws.

Sending or Transferring Personal Data Abroad

In cases where it is necessary, we may transfer your personal data to companies within our corporate group located in foreign countries to protect your personal data sent abroad. We have established a personal data protection policy for the transfer or transmission of personal data to data controllers or processors located abroad and within our corporate group. We may disclose or transfer your personal data to individuals, organizations, or on the Amazon Web Services (AWS) cloud system in Singapore. In doing so, we will implement various measures to ensure that the transfer of your personal data to the destination country complies with data protection standards and legal requirements.

Methods of Personal Data Collection and Retention

We collect your personal data through information you provide to us during sales transactions, when using our services, or engaging in any transactions with us, or through online social media platforms, or through telephone communications. We collect information about your website usage through the use of cookies (please refer to the Cookies Policy of each company’s website you visit). We retain your personal data in both physical and electronic formats. We store your personal data on our servers located in Thailand and on the cloud system of Amazon Web Services (AWS) in Singapore.

Duration of Personal Data Retention

We will retain your personal data for the necessary duration during your customer relationship with us or as required to achieve the purposes related to this privacy policy. We may need to retain your personal data beyond that if mandated by law. We will delete, destroy, or render your data unidentifiable when it is no longer necessary or at the end of the specified retention period.

Rights Regarding Personal Data

Your rights under data protection laws include the following:

  1. Right to Withdraw Consent: If you have given consent, we will collect, use, or disclose your personal data based on that consent. You have the right to withdraw your consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
  2. Right to Access: You have the right to request access to your personal data under our responsibility, including requesting a copy of that data and information on how we obtained your personal data.
  3. Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format and have the right to request that we transfer your data directly to another data controller when technically feasible.
  4. Right to Object: You have the right to object to the collection, use, or disclosure of your personal data at any time, unless such processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority or is based on legitimate interests pursued by us or a third party, and provided that such processing is not overridden by your interests, rights, and freedoms.
  5. Right to Erasure/Destruction: You have the right to request the erasure or destruction of your personal data or to make your data no longer personally identifiable if you believe that your personal data has been collected, used, or disclosed without legal authority, or if we no longer need to retain your personal data for the purposes outlined in this policy, or if you have exercised your right to withdraw consent or object, as stated above.
  6. Right to Restriction of Processing: You have the right to request the temporary restriction of the processing of your personal data when we are reviewing your request for the rectification of your personal data or when you have objected to the processing of your personal data, among other circumstances.
  7. Right to Rectification: You have the right to request the correction of your personal data to ensure it is accurate, up-to-date, complete, and not misleading.
  8. Right to Lodge a Complaint with the Data Protection Authority: In case we or the data processor, including our employees or contractors, violate data protection laws, you have the right to lodge a complaint with the data protection authority.

You can exercise your rights as a data subject by contacting our Data Protection Officer, whose contact details are provided at the end of this policy. We will respond to your requests within 30 days from the date we receive your request, unless there are exceptional circumstances. If we refuse your request, we will inform you of the reasons for the refusal through various means such as text messages (SMS), email, phone calls, or letters.

Advertising and Marketing

For the purpose of promoting our products or services, we use your personal data to analyze and improve our products or services and conduct marketing through platforms such as Google, Facebook, and others. We use this data to tailor our products or services to your preferences. Our website may display advertisements from third parties to enhance your user experience. These third parties may access your personal data for operational purposes only and are responsible for not disclosing or using it for any other purposes. We do not engage in automated decision-making or profiling that significantly affects you. We and our business partners may send marketing, advertising, and promotional information, or newsletters to your email with the goal of providing you with interesting content. If you do not wish to receive further communication from us via email, you can click the “unsubscribe” link in the email or contact us via email.

Personal Tracking Technology (Cookies)

To enhance your user experience and efficiency, we use Personal Tracking Technologies (Cookies) or similar technologies to develop and access suitable advertisements for you and track your website usage. We use cookies to identify and track website users and their interactions with our website. If you do not want cookies stored on your computer, you can configure your browser to reject cookies before using our website.

Types of Cookies:

  • Strictly Necessary Cookies: These are essential cookies that enable the website to function correctly, help us identify users and access for accurate and secure personal data protection. They also assist in managing content according to authorized rights.
  • Analytical Cookies for Performance: These cookies help us remember and store error logs that occur during usage, enabling us to improve and correct the website’s performance. They also collect statistical data about how users access and behave on the website, improving user search experience and helping us understand user interests better.
  • Functionality Cookies: These cookies are used to store cookies for user system language customization to accommodate new connections in case of disconnection, or when changes (Interactive Functions) prepared by network tags are stored. These social media cookies from third-party websites (e.g., Facebook, Twitter, and others) help us track social media network users when they visit our website and use our website’s content sharing tools. Additionally, these cookies are used for tracking events and online advertising purposes, such as tracking target groups or customers who visit our website but have not made a purchase. Any information collected by these tagging tools will be used according to our Privacy Policy, and we will not collect or share any personally identifiable information.

Personal Data Security Measures

We have measures in place to safeguard the security of your personal data, preventing accidental loss, unauthorized access, disclosure, alteration, or unauthorized use. We restrict access to your personal data to only those individuals who need it to fulfill their duties, whether they are employees, agents, contractors, or third parties. In cases where third parties process your personal data, we will appropriately oversee their processing on our behalf. We will maintain the security of your personal data in accordance with principles of confidentiality, integrity, and availability to prevent loss, unauthorized access, use, alteration, modification, or disclosure. We implement a combination of administrative, technical, and physical safeguards for data access and control (access control). Furthermore, our employees, subcontractors, and external service providers are responsible for maintaining the confidentiality of your personal data and adhering to stringent data security standards and policies when using, transmitting, or processing any personal data.”
“Notification of Personal Data Breaches
In the event of a breach of your personal data, we will notify the Office of the Data Protection Commission within 72 hours of becoming aware of the breach, without undue delay, if the breach is likely to result in a high risk to your rights and freedoms. We will notify you of the breach and provide mitigation measures promptly through various means, such as our website, SMS, email, telephone, or mail.

Connecting to Other Websites

Our website may contain links to other websites that we do not own or control. Please be aware that we are not responsible for the privacy practices of these other websites or individuals. Therefore, we recommend that you exercise caution when leaving our website and read the privacy policies of each respective website that may collect or gather personal data.

Amendment of Privacy Policy

We reserve the right to periodically amend or modify this policy. We will publish any such changes on our webpage. Please revisit this page periodically to stay informed of updates or changes to our privacy policy. In cases where there are significant amendments, we will promptly notify you of such changes.

Contact Details

If you have any inquiries about this privacy policy or any other related concerns, you can contact us through our contact form, send an email to contact@dobaan.co, or send a letter to:

Company: Wisdom Propfect Co.,Ltd.
Address: 155/6 Jed Yod-Yuen Yen Soi 10, Chang Phueak, Mueang Chiang Mai, Chiang Mai 50300, Thailand

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